Web privacy policy
Last modified: January 2024
This privacy policy applies to the website https://www.erasmusvalencia.com/ (hereinafter the Website).
Please read it carefully. In it you will find important information about the processing of your personal data, whether you visit our Website as a private client or if you act as a professional.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes.
If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the data you provide us, now or in the future, are correct and truthful and you agree to inform us of any changes thereto. In the event of providing personal data of third parties, you undertake to obtain the prior consent of those affected and inform them about the content of this policy.
In general, the fields of our forms that are indicated as mandatory must necessarily be completed in order to process your requests.
1. Who is responsible for the processing of your data?
2. What personal information do we obtain?
3. Why will we process your data?
4. How long will we keep your data?
5. Who can we communicate your data to?
6. Legal basis of the treatments.
7. What are your rights?
1. Who is responsible for the processing of your data?
Those responsible for the processing of your data are HAPPY ERASMUS / INTERNATIONAL EXCHANGE STUDENTS SERVICES S.L., with CIF: B98939986 (hereinafter HAPPY ERASMUS), with address at Calle Ramon Lull, 21 Bajo Derecho, 46021 Valencia, Spain, being the scope of responsibilities respective of HAPPY ERASMUS the following:
HAPPY ERASMUS is responsible for the treatments necessary for the operation of the website and for the management of budgets for individuals or the processing of agency reservations made through it.
Definition and control of the standards applied in the different business areas of the group. - Quality management and improvement.
Commercial exploitation of customer and user data from different companies and brands: sending commercial communications, creating commercial profiles and personalizing services.
In addition to the postal address indicated above, you can contact those responsible through the following means:
Email: info@happyerasmus.es
2. What personal information do we obtain?
If you access our website as a private client, the data we process are those obtained:
Of the forms that you complete and the requests you make; We also process the data included in the requests and requests that we receive by email. Profiles and analytics obtained from the navigation of Web users;
If you interact on this website as a professional, in addition to the data extracted from the forms that you complete and the requests you make, we process data obtained: Requests to create user accounts;
From the information generated by the contractual relationship itself.
The categories of data we process about individual customers typically consist of:
- Identification and contact data.
- Data on personal characteristics, such as language.
- Data related to travel budgets.
- Data related to your browsing, for example the IP address from which you connect to the Web, weblogs, pages visited or actions carried out on the Web. To do this, we use cookies and similar technologies that may involve tracking your browsing. More information in our cookies policy available in COOKIE POLICY.
- Commercial monitoring data.
- If you have consented, preferences and commercial profile.
- Data generated by your use of social networks, which you have decided to share with us (for example likes and comments).
- Identification and professional contact data.
- Data on personal characteristics, such as language.
- Transaction data of processed reservations.
3. Why will we process your data?
HAPPY ERASMUS will process the data of Web users to manage the relationship with them, respond to their requests and queries, process reservations or budgets, administer and manage the security of the Web. The professional contact data of Web users will be processed to manage the registration and commercial relationship with our agents, send them professional information related to news, products and tourist services marketed.
HAPPY ERASMUS will process your data for the management and improvement of quality and processes at group level, the management commercial communication of the group's brands, sending commercial communications, creating commercial profiles and personalizing services for all companies and brands.
4. How long will we keep your data?
In general, we keep your data for the duration of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to address possible liabilities. born from treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. Access logs to restricted areas of the website will be canceled at the user's request.
The data processed for commercial purposes, management of processes and standards in the group, quality management, including commercial profiles where appropriate, will be kept as long as its deletion is not requested. The media that confirms the existence of your consent for the processing of your data for the purposes that require it, such as signed forms, electronic form sending logs, check-in sheets,..., will be kept for the entire duration of the applicable treatments and prescription periods.
5. Who can we communicate your data to?
Personal data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication or is necessary for the management and control of the contractual relationship.
6. Legal basis of the treatments.
The legal bases for the processing of your data are the following:
- The processing of data used to respond to your requests and queries, as well as manage reservations, is based on compliance with the legal relationship established when the user makes their request.
- The processing of data for the management and administration of the website is based on our legitimate interest in ensuring the proper functioning of our website.
- The definition and control of processes, quality management and commercial management are based on our legitimate interest in processing consolidated customer data from the different group companies for internal administrative and management control purposes, as well as in evaluating and promote the products and services of HAPPY brands and companies.
- The creation of commercial profiles and their subsequent processing to offer you commercial communications or personalized services is based on your unequivocal consent, expressed at the time of providing the data or subsequently. - The sending of commercial communications by electronic means is based on your consent.
The withdrawal of these consents does not condition the provision of the contracted services nor will it affect the treatments carried out up to the moment of said withdrawal.
7. What are your rights?
You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case we will stop processing the data, except for compelling legitimate reasons that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Furthermore, at any time you may revoke the consent you have given for certain purposes and oppose the processing of your data for direct marketing purposes or the creation of commercial profiles. In this case we will stop processing your personal information for these purposes. The withdrawal of your consent will not affect the legality of the treatment based on your prior consent.
Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller.
You also have the right to file a claim with the Spanish Data Protection Agency or any other competent control authority.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you, by postal mail or email to the addresses indicated in the section Who is responsible for the processing of your data?
You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at http://www.agpd.es.
Last modified: January 2024
This privacy policy applies to the website https://www.erasmusvalencia.com/ (hereinafter the Website).
Please read it carefully. In it you will find important information about the processing of your personal data, whether you visit our Website as a private client or if you act as a professional.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes.
If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the data you provide us, now or in the future, are correct and truthful and you agree to inform us of any changes thereto. In the event of providing personal data of third parties, you undertake to obtain the prior consent of those affected and inform them about the content of this policy.
In general, the fields of our forms that are indicated as mandatory must necessarily be completed in order to process your requests.
1. Who is responsible for the processing of your data?
2. What personal information do we obtain?
3. Why will we process your data?
4. How long will we keep your data?
5. Who can we communicate your data to?
6. Legal basis of the treatments.
7. What are your rights?
1. Who is responsible for the processing of your data?
Those responsible for the processing of your data are HAPPY ERASMUS / INTERNATIONAL EXCHANGE STUDENTS SERVICES S.L., with CIF: B98939986 (hereinafter HAPPY ERASMUS), with address at Calle Ramon Lull, 21 Bajo Derecho, 46021 Valencia, Spain, being the scope of responsibilities respective of HAPPY ERASMUS the following:
HAPPY ERASMUS is responsible for the treatments necessary for the operation of the website and for the management of budgets for individuals or the processing of agency reservations made through it.
Definition and control of the standards applied in the different business areas of the group. - Quality management and improvement.
Commercial exploitation of customer and user data from different companies and brands: sending commercial communications, creating commercial profiles and personalizing services.
In addition to the postal address indicated above, you can contact those responsible through the following means:
Email: info@happyerasmus.es
2. What personal information do we obtain?
If you access our website as a private client, the data we process are those obtained:
Of the forms that you complete and the requests you make; We also process the data included in the requests and requests that we receive by email. Profiles and analytics obtained from the navigation of Web users;
If you interact on this website as a professional, in addition to the data extracted from the forms that you complete and the requests you make, we process data obtained: Requests to create user accounts;
From the information generated by the contractual relationship itself.
The categories of data we process about individual customers typically consist of:
- Identification and contact data.
- Data on personal characteristics, such as language.
- Data related to travel budgets.
- Data related to your browsing, for example the IP address from which you connect to the Web, weblogs, pages visited or actions carried out on the Web. To do this, we use cookies and similar technologies that may involve tracking your browsing. More information in our cookies policy available in COOKIE POLICY.
- Commercial monitoring data.
- If you have consented, preferences and commercial profile.
- Data generated by your use of social networks, which you have decided to share with us (for example likes and comments).
- Identification and professional contact data.
- Data on personal characteristics, such as language.
- Transaction data of processed reservations.
3. Why will we process your data?
HAPPY ERASMUS will process the data of Web users to manage the relationship with them, respond to their requests and queries, process reservations or budgets, administer and manage the security of the Web. The professional contact data of Web users will be processed to manage the registration and commercial relationship with our agents, send them professional information related to news, products and tourist services marketed.
HAPPY ERASMUS will process your data for the management and improvement of quality and processes at group level, the management commercial communication of the group's brands, sending commercial communications, creating commercial profiles and personalizing services for all companies and brands.
4. How long will we keep your data?
In general, we keep your data for the duration of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to address possible liabilities. born from treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. Access logs to restricted areas of the website will be canceled at the user's request.
The data processed for commercial purposes, management of processes and standards in the group, quality management, including commercial profiles where appropriate, will be kept as long as its deletion is not requested. The media that confirms the existence of your consent for the processing of your data for the purposes that require it, such as signed forms, electronic form sending logs, check-in sheets,..., will be kept for the entire duration of the applicable treatments and prescription periods.
5. Who can we communicate your data to?
Personal data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication or is necessary for the management and control of the contractual relationship.
6. Legal basis of the treatments.
The legal bases for the processing of your data are the following:
- The processing of data used to respond to your requests and queries, as well as manage reservations, is based on compliance with the legal relationship established when the user makes their request.
- The processing of data for the management and administration of the website is based on our legitimate interest in ensuring the proper functioning of our website.
- The definition and control of processes, quality management and commercial management are based on our legitimate interest in processing consolidated customer data from the different group companies for internal administrative and management control purposes, as well as in evaluating and promote the products and services of HAPPY brands and companies.
- The creation of commercial profiles and their subsequent processing to offer you commercial communications or personalized services is based on your unequivocal consent, expressed at the time of providing the data or subsequently. - The sending of commercial communications by electronic means is based on your consent.
The withdrawal of these consents does not condition the provision of the contracted services nor will it affect the treatments carried out up to the moment of said withdrawal.
7. What are your rights?
You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case we will stop processing the data, except for compelling legitimate reasons that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Furthermore, at any time you may revoke the consent you have given for certain purposes and oppose the processing of your data for direct marketing purposes or the creation of commercial profiles. In this case we will stop processing your personal information for these purposes. The withdrawal of your consent will not affect the legality of the treatment based on your prior consent.
Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller.
You also have the right to file a claim with the Spanish Data Protection Agency or any other competent control authority.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or other valid document that identifies you, by postal mail or email to the addresses indicated in the section Who is responsible for the processing of your data?
You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at http://www.agpd.es.
